AI-driven Dashboard
Every ITOps Function, One Conversational AI
LUMI watches every signal, connects events across infrastructure and application dependencies, drafts responses, and handles routine work automatically, so teams start the day ahead instead of catching up. Critical actions still require human approval.
Conversational AI
Orchestrate DevOps with Conversation Interface
LUMI understands natural language queries across all connected platforms. Ask about hypervisors, cloud costs, compliance status, network topology, or incident history, and get actionable answers in seconds.
Incident Intelligence & RCA
Accelerate Incident Resolution with AIOps
When an incident fires, LUMI doesn’t just notify, it investigates. It pulls live monitoring data, builds a structured resolution plan, recommends, and executes fixes with your approval.
Domain AI Agents
Build AI Agents with Prompts
Design and automate end-to-end operational workflows using natural language. From incident response and infrastructure provisioning to routine maintenance, orchestrate multi-agent workflows with LUMI.
Autonomous Remediation
Design Agentic Workflows with Prompts
Design and automate end-to-end operational workflows using natural language. From incident response and infrastructure provisioning to routine maintenance, orchestrate multi-agent workflows with LUMI.
Agent Observability
Monitor Agent Performance
Monitor every AI agent with complete visibility into conversations, reasoning, execution history, and outcomes. Measure performance, identify optimization opportunities, and maintain confidence with guardrail compliance and audit trails.
Enterprise AI Security
Deliver Secure Agentic Performance
Running on private LLMs, every agent operates within predefined guardrails, approval workflows, and complete audit trails, delivering autonomous AI with enterprise-grade security and control.
Personalized AI
Personalize your Copilot Experience
Deliver tailored AI experiences for every team, whether you're a network engineer, cloud architect, database administrator, security analyst, or IT operations lead.
From Prompts to Action in Four Steps
LUMI combines a private LLM, a unified data model across all your platforms, and an agentic execution engine to close the loop from detection to resolution.
Query & Identify
Interact using natural language prompts. Ask LUMI to detect anomaly across your IT environment.
Build Context Intelligence
LUMI pulls live telemetry, logs, topology, and infrastructure dependencies from connected systems.
Reason & Recommend
The AI analyzes operational context, identifies root causes, and generates remediation plans instantly.
Execute & Resolve
LUMI executes workflows autonomously or with approval and updates ITSM systems automatically.
Use Cases
Accelerate Enterprise IT at Scale
Step up from observability to intelligent actions through conversational operations across the enterprise IT stack.
Converse with your Infrastructure
Ask LUMI anything in plain English. Get instant, context-aware answers about your servers, cloud spend, alerts, and compliance – no dashboards, no CLI expertise required.
Triage Incidents Instantly
LUMI auto-summarizes every incident, pulls live monitoring data, builds a structured investigation plan, and recommends or executes the exact fix.
Build Agentic Workflows
When anomalies hit — high CPU, memory leaks, network degradation – LUMI detects and autonomously executes remediation workflows with confirmation-based or fully automated execution.
Root Cause in One Click
Stop spending hours correlating logs. LUMI generates instant RCA summaries with contextual diagnosis, change impact analysis, and historical pattern matching across your entire stack.
Build Domain-Specific AI Agents
Create LUMI agents for VMware, databases, Kubernetes, FinOps, and security — triggered by chat, schedule, webhook, or ITSM events. No code required.
Benefits
Supercharge Employee Productivity with ITOps Co-Pilot
Give your IT teams instant access to operational intelligence, automated workflows, and guided remediation, enabling faster issue resolution and more efficient management of hybrid multicloud environments from a single conversational interface.
