Every ITOps Function, One Conversational AI
LUMI ingests real-time data from your entire hybrid multicloud stack – DCIM, AIOps, HCMP, FinOps, and Sustainability – acting as the intelligent layer that monitors, decides, and acts with human-in-the-loop.
Agentic Workflows
Build AI Agents & Workflows with Prompts
LUMI lets you create domain-specific AI agents with no code. Deploy agents spanning ITOps lifecycle, each with its own tools, memory, and execution logic.
Intelligent DevOps
Orchestrate DevOps Through Conversation
LUMI understands natural language queries across all connected platforms. Ask about hypervisors, cloud costs, compliance status, network topology, or incident history, and get actionable answers in seconds.
Incident Intelligence
Accelerate Incident Resolution with AIOps
When an incident fires, LUMI doesn’t just notify, it investigates. It pulls live monitoring data, builds a structured resolution plan, recommends CLI commands, and executes fixes with your approval or autonomously.
From Prompts to Action in Four Steps
LUMI combines a private LLM, a unified data model across all your platforms, and an agentic execution engine to close the loop from detection to resolution.
Query &
Identify
Interact using natural language prompts. Ask LUMI to detect anomaly across your IT environment.
Build Context Intelligence
LUMI pulls live telemetry, logs, topology, and infrastructure dependencies from connected systems.
Reason & Recommend
The AI analyzes operational context, identifies root causes, and generates remediation plans instantly.
Execute & Resolve
LUMI executes workflows autonomously or with approval and updates ITSM systems automatically.
Use Cases
Accelerate Enterprise IT at Scale
Step up from observability to intelligent actions through conversational operations across the enterprise IT stack.
Natural Language Ops
Ask LUMI anything in plain English. Get instant, context-aware answers about your servers, cloud spend, alerts, and compliance – no dashboards, no CLI expertise required.
Triage Incidents Instantly
LUMI auto-summarizes every incident, pulls live monitoring data, builds a structured investigation plan, and recommends or executes the exact fix in real time across your infrastructure.
Build Agentic Workflows
When anomalies hit — high CPU, memory leaks, network degradation – LUMI detects and autonomously executes remediation workflows with confirmation-based or fully automated execution.
Root Cause in One Click
Stop spending hours correlating logs. LUMI generates instant RCA summaries with contextual diagnosis, change impact analysis, and historical pattern matching across your entire stack.
Build Specialized Agents
Build context-aware, specialized AI agents with LUMI for VMware, databases, Kubernetes, FinOps, security, and more, triggered by chat, schedules, webhooks, or ITSM events. No coding required.
Benefits
Supercharge Cloud Ops Productivity with ITOps Co-Pilot
Reduce operational overhead, accelerate incident resolution, and enable faster, intelligent decision-making with LUMI, an AI co-pilot that helps you manage hybrid and multicloud environments through a single conversational interface, from observability to automation.
Your Infrastructure is Ready for Autonomy
Connect your cloud, on-prem systems, and ITSM tools, into one operational layer. Start resolving incidents autonomously from day one.










