AI-Powered RCA

Root Cause
Analysis in Minutes

When something breaks, causal AI traverses your live topology to pinpoint the true root cause — with the
evidence and the next step — so your team starts from an answer, not an alert storm.
Reasons over all your telemetry, topology, and change data
PrometheusDatadogDynatraceOpenTelemetry GrafanaSplunkElasticKubernetes kubectlGitHubGitLabArgo CD TerraformPagerDutyServiceNowSlack
… and more via open APIs and standard connectors.

Most tools tell you
what. This tells you why.

Almost anything can flag that something broke. Far fewer can identify why — and recommend
a fix. Causal, topology-grounded RCA is the difference between knowing and guessing.
Speed
Minutes
Root cause, not hours
Causal AI traverses your live topology to pinpoint the originating fault in minutes — replacing hours of cross-tool investigation and war rooms.
Resolution
0 %
Lower MTTR
Starting from the true cause instead of a list of symptoms compresses time to resolve — leading deployments report large MTTR reductions.
Simplicity
0 %
RCA accuracy
Agentic causal RCA has reported accuracy in the low-80s at a Fortune 100 running hundreds of billions of log lines a day — deterministic, evidence-backed answers.
Effort
0 %
Less investigation time
The agent gathers the evidence and reasons across it, so engineers stop hand-correlating logs, metrics, and traces across a dozen tools.
From symptom to source
Everything it takes to name
the cause
Nine capabilities — causal analysis, live topology, cross-signal correlation, change correlation, agentic investigation,
and evidence-backed summaries — on one connected source of truth. Hover any capability to see what it does.
Causal AI Root
Cause
Causation, not
coincidence
Deterministic causal analysis identifies the true originating cause of a failure — not a ranked list of alerts.
Causal AIDeterministicTopology traversalOriginating serviceBeyond correlation

Benefits

Live Topology & Dependency
Graph
A real-time map to reason over
Real-time map of services and dependencies gives causal AI the structure it needs to localize faults.
Real-time mapService dependenciesMulti-layerAuto-discoveredCall graphImpact tree

Benefits

Cross-Signal
Correlation
Join every signal into one story
Correlate metrics, logs, traces, events, and topology together — even with partial data or noisy tracing.
Metrics + logs + tracesEventsTopology joinUnified timelinePartial-data tolerantMulti-source

Benefits

Blast-Radius & Impact Analysis
Know exactly what it hit
Identify the originating fault even when dozens of downstream services are affected — and map the full blast radius.
Blast radiusDownstream impactAffected servicesBusiness impactFault isolationScope

Benefits

Change & Deploy Correlation
Because it’s usually a change
Correlate incidents with recent deployments and configuration changes — the most common trigger for failures.
Deploy correlationConfig change diffRecent-change rankingRegression detectionChange timelineRollback hint

Benefits

Probable-Cause Ranking
Narrow the suspects, fast
Probabilistic causal models and path-based ranking narrow a wall of suspects down to the most likely root cause.
Probable causePath-based rankingFault localizationSuspect narrowingConfidencePartial topology

Benefits

Evidence & Explainability
See why, not just what
Every root cause analysis comes with the evidence and reasoning behind it, so engineers can trust the call, act on it, or orchestrate it to AI.
Evidence timelineWhy this causeSupporting signalsConfidence5 Whys / fishboneAuditable

Benefits

Agentic Investigation
An agent that goes and looks
An AI agent actively gathers new evidence during an incident — querying logs, hitting cloud APIs, and reading pipelines — then reasons across steps.
Autonomous agentLive tool callsQueries logs / metricsTraverses the graphMulti-step reasoningRe-plans

Benefits

GenAI RCA Summaries
The answer, in plain language
GenAI turns the analysis into a clear summary, an explanation of the cause, and the recommended next step — plus a postmortem head start.
NL summarySuggested fixNext step recommendations ChatOpsPostmortem draftCorrective actions

Benefits

How it works
Ingest, map, diagnose,
explain
One flow turns an incident’s signals into an evidence-backed
cause and a recommended fix.

1

Ingest

Bring together the incident’s signals — metrics, logs, traces, events, and recent changes.

2

Map
Overlay them on a live, auto-discovered topology of your services and their dependencies.

3

Diagnose
Causal AI traverses the graph to isolate the true root cause — even with partial data.

4

Explain
Deliver an evidence-backed, plain-language cause, blast radius, and suggested fix.
Why UnityOne AI
Answers you can trust and
act on
Causal analysis over correlation, grounded in real topology, explained with evidence, and delivered with
the next step — the difference between knowing and guessing.
Causation, Not Coincidence
Deterministic causal analysis traces a symptom back to its origin — not a ranked list of anomalies that merely coincided in time.
Full-Stack, Topology-Grounded
A live dependency graph lets the engine follow failures across app, infrastructure, and network — even when dozens of downstream services are affected.
Evidence You Can Trust
Every verdict shows how and why an entity was identified, with supporting signals and confidence — so engineers act on it instead of double-checking it.
An Answer, Plus the Next Step
Actionable output — a plain-language cause and a recommended fix — not a wall of suspects for a human to sort through.

FAQ

Questions teams ask us

What is AI-powered root cause analysis?

It automatically determines why an incident happened — joining metrics, logs, traces, events, and topology, and using causal AI to trace a symptom back to its originating fault, with evidence and a recommended next step.

How is causal AI different from correlation-based RCA?

Correlation surfaces anomalies that coincided and leaves you to guess which mattered. Causal AI traverses your live dependency graph to determine which entity actually caused the failure — causation, not coincidence — and shows the reasoning behind it.

How accurate is it, and can I trust the answer?

Every root cause comes with an evidence timeline, the supporting signals, and a confidence score explaining how and why the entity was identified. Agentic causal RCA has reported accuracy in the low-80s in demanding Fortune 100 environments — and because it’s explainable, engineers can verify the call quickly.

How does it use topology and dependency data?

It builds and maintains a real-time map of your services and their dependencies, then reasons over that structure to localize faults — identifying the originating service even across multiple layers and partial topology.alerts and real deviations still stand out.

Does it correlate incidents with deployments and changes?

Yes. It links incidents to recent deploys and configuration changes, ranks the likely change cause, and can suggest the rollback — since a change is the most common trigger for an incident.

What is agentic investigation?

Beyond clustering signals it already has, an investigation agent actively gathers new evidence during an incident — querying logs and metrics, hitting cloud APIs, reading CI/CD pipelines, and traversing the dependency graph — reasoning across multiple steps to reach a root cause.

See it on your stack

Find the cause, not
just the symptom

Request a demo and see UnityOne AI trace an incident to its true root cause on a live
topology — with the evidence, the blast radius, and the fix.

Ready to get started? 

Talk to an expert.

Technical Support

Available 24/7 to assist you with your queries.

Playground

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About UnityOne AI ™

UnityOne AI™ is an agentic intelligence platform for ITOps management, comprising CERNE™, LUMI™, and VEKTOR™. CERNE™ replaces dozens of cloud management tools by unifying DCIM, AIOps, HCMP, FinOps, and GreenOps within a single AI-driven control plane. LUMI™, the AI copilot, provides contextual intelligence, operational recommendations, and workflow automation, while VEKTOR™ enables enterprises to provision, orchestrate, and scale AI factories with the lowest cost-to-serve. The UnityOne AI™ suite enables enterprises to simplify hybrid/multicloud operations, strengthen governance, optimize resource utilization, and accelerate transformation to AI-driven ITOps.