January 10, 2025
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UnityOne AI is the Enterprise AI System comprising of DCIM, AIOps, HCMP, FinOps, Gen AI and GreenOps (Sustainability) platforms in a unified control plane for autonomous IT operation. By integrating these advanced capabilities, it empowers organizations to optimize IT operations, enhance decision-making, and drive continuous improvement, with comprehensive features for discovery, observability, analytics, service management, and security.
Copyright © 2025 • All Rights Reserved
Effective Date: The date on which the Customer accepts these terms through the UnityOne.AI website or application.
This Free Trial Agreement (“Agreement”) is entered into between UnityOne LLC, provider of UnityOne.AI (“Company”, “we”, “us”, or “our”), and the individual or legal entity registering for the Free Trial (“Customer”, “you”, or “your”).
By clicking “Accept,” accessing, or using UnityOne.AI under the free trial, you agree to be bound by this Agreement.
1. Free Trial Grant and Period
1.1 We grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable right to access and use UnityOne.AI solely for evaluation purpose for 30 calendar days from the Effective Date (“Trial Period”).
1.2 The Free Trial includes usage up to 5 named users and 100 devices.
1.3 We may terminate the trial at any time, with or without cause, by providing notice via email or platform.
1.4 Nothing in this Agreement obligates you to purchase a paid subscription after the Trial Period.
1.5 Unless you upgrade to a paid subscription before the Trial Period ends, your access will terminate automatically.
1.6 Any data entered, configurations made, or output generated during the Trial Period will be permanently removed unless the Customer transitions to a paid subscription. The Company is not responsible for exporting, backing up, or retaining such data post-trial.
2. Permitted Use and Restrictions
2.1 During the Trial Period, you may use UnityOne.AI only for internal, non-commercial evaluation.
2.2 You shall not:
a. Use UnityOne.AI for production or commercial purposes.
b. Copy, reverse engineer, decompile, or modify any part of UnityOne.AI.
c. Provide access to third parties or use the service for unlawful purposes.
d. Use UnityOne.AI to develop, benchmark, or enhance any competing software or service without the Company’s prior written consent.
2.3 You are responsible for your users’ compliance.
3. Usage Limits
3.1 The free trial includes limited access to core features. The following caps apply (or as otherwise communicated in writing):
a. Maximum 5 named users
b. Maximum 100 devices
c. Other limitations: As communicated on registration or updated via the UnityOne.AI platform.
3.2 We reserve the right to restrict, throttle, or suspend usage exceeding these limits or in case of suspected misuse.
4. Intellectual Property & Feedback
4.1 We retain all rights, title, and interest in UnityOne.AI and related materials.
4.2 Customer acknowledges and agrees that UnityOne.AI may use, aggregate, and analyse any data, feedback, suggestions, usage patterns, and learnings derived from the Customer’s use of the Free Trial to improve, develop, and enhance its products and services. You grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free license to use feedback or suggestions to improve our products.
4.3 The Customer acknowledges that UnityOne.AI constitutes proprietary technology and contains trade secrets of the Company. The Customer shall not modify, adapt, translate, copy, reproduce, frame, mirror, republish, download, transmit, or distribute any portion of UnityOne.AI in any form or by any means. The Customer shall not access UnityOne.AI for the purpose of developing a competing product or service.
5. Confidentiality
5.1 Both parties will protect each other’s confidential information with reasonable care.
5.2 The Customer shall not disclose any performance, operational, or comparative information about UnityOne.AI to third parties, including competitors, without the Company’s prior written consent or use the Company’s confidential information (including but not limited to product features, performance, pricing) except as necessary to evaluate the service.
5.3 Your obligation to protect our confidential information (including technical, pricing, and performance details) survives for 3 years from disclosure.
6. Privacy & Data Handling
6.1 You acknowledge that:
a. We may collect and process trial usage data in accordance with our Privacy Policy.
b. You shall not upload personal data unless authorized and lawful.
c. Trial data may be removed upon expiration or termination without further notice.
6.2 The Customer is solely responsible for exporting any Customer Data prior to the expiration or termination of the Free Trial. The Company is not liable for any data loss, corruption, or inability to export data unless the Customer transitions to a paid plan.
6.3 Upon termination of the Free Trial, we will use commercially reasonable efforts to remove Customer Data from active systems. Notwithstanding the foregoing, we have no obligation to remove data stored in backups, archives, system logs, or data retained to comply with contractual requirements, or applicable laws. The retention of residual metadata or anonymized data shall not be considered a breach of this Agreement.
7. Warranties & Disclaimer
7.1 UnityOne.AI is provided “as-is” without warranties of any kind, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
7.2 We make no guarantees of uptime, support, or feature availability during the trial.
7.3 The Company does not warrant that UnityOne.AI will be error-free, uninterrupted, secure, or that the Trial Services will meet the Customer’s specific requirements.
8. Limitation of Liability
8.1 The Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to this Agreement.
8.2 The Company shall have no liability for any data loss, corruption, or indirect damages. The Customer assumes all responsibility for protecting and backing up their own data.
8.3 The Company’s total liability under this Agreement shall not exceed USD 100 or equivalent local currency.
9. Compliance and Export Restrictions
You agree to comply with all applicable laws, including export control, anti-bribery, and data protection regulations. You represent that you are not located in a restricted jurisdiction or on a sanctions list.
10. Indemnification
You will indemnify and hold harmless the Company, its affiliates, and personnel from any claims, liabilities, damages, and costs (including legal fees) arising from your breach of this Agreement, including any violation of applicable laws or third-party rights or misuse of the service.
11. Termination
11.1 This Agreement terminates at the end of the Trial Period or upon earlier termination by either party.
11.2 Upon termination, the Customer shall cease all access to and use of UnityOne.AI, and shall promptly remove any of its Customer Data processed or stored within the platform during the Free Trial.
11.3 Subject to Section 6 of this Agreement, the Company may delete any Customer data stored on its servers after termination without liability. It is the Customer’s responsibility to export such data before the trial expires.
11.4 If the Customer attempts to export any data or configurations from the Free Trial version of UnityOne.AI to a different version or service tier, and such version constitutes a downgrade, such export may not be fully supported or may result in partial data loss. To avoid such issues, the Customer is solely responsible for exporting or backing up data prior to the end of the Trial Period or any attempted downgrade.
11.5 The rights and obligations of Company and Customer contained in Section 4 (Intellectual property and Feedback), Section 5 (Confidentiality), Section 8 (Limitation of Liability), Section 10 (Indemnification), Section 11 (Termination) and Section 12 (Governing Law) will survive the expiration or termination of this Agreement.
12. Governing Law
12.1 This Agreement is governed by the laws of the State of California, without regard to its conflict of law principles.
12.2 All disputes shall be subject to the exclusive jurisdiction of courts of California.
13. General
13.1 This Agreement constitutes the entire agreement for the Free Trial.
13.2 We may update this Agreement by posting a revised version on our website. Continued use after any update constitutes acceptance.
13.3 The Company may update the terms of this Agreement for future trials at its discretion. No waiver of any provision will be deemed a waiver of any other provision.
14. Force Majeure
We are not liable for failure or delay in performance due to causes beyond our reasonable control, including natural disasters, war, cyberattacks, or third-party outages.
By clicking “Accept” or using the UnityOne.AI Free Trial, you agree to this Agreement.
