Why Data Driven AIOP’s platform is important to the Event management?

Today’s enterprises are multi-faceted with multiple vendor assets residing in the data centers and hybrid/multi cloud systems making efficient management of the incident and timely remediation of utmost importance to avoid system downtimes. Current methods are not suited to handle the challenges that arise in distributed IT infrastructures resulting in long lasting down times and losses. AIOps solutions like UnityOne, which is based on data analysis. AI profoundly changes the process of event management since data with AI/ML models are used to solve emerging problems proactively and automatically.

A One-stop End-to-End Intelligent Event And Incident Management Solution Powered By AI

Benefits Of UnityOne.AI’s AIOps platform

  • Gathers data for many IT systems and sources such as logs, metrics, and network traffic, providing a holistic view of the IT landscape.
  • As all data are gathered in one place, the key information does not get isolated in different systems where it is more challenging to make decisions or to troubleshoot.
  • Allows users to have real-time informational access to updated data with common dashboards, reports, and analysis.
  • The system leverages past incident data and knowledge of industry best practices to perform analysis and problem-solving approach.

  • Advanced algorithms correlate events and pinpoint the underlying causes of incidents, reducing guesswork and investigation time.

  • Eliminates the need for extensive human investigation, saving time and resources by automating the root cause analysis process.

  • Identifies and eliminates duplicate or repetitive events to prevent multiple reports of the same incident, reducing alert fatigue.
  • Users defined conditions for suppressing certain types of alerts based on factors like event type, severity, or frequency.
  • Enables focus on significant incidents by filtering out unnecessary noise and low-priority alerts so that IT teams concentrate on truly important issues.
  • Automatically identifies pre-defined corrective actions to resolve the issue without the involvement of service personnel.
  • Makes intelligent decisions for prioritizing, and escalating the incidents in accordance with rules and the impact of the situations on the business.
  • Flexibly to set own suppress rules to determine when some alerts or events must be suppressed or stopped for a while.

  • Automating remediation and self-healing takes the process a notch higher than other methods of solving problems.
  • In case of any occurrence of an incident, pre-defined remediation processes run preset workflow, thus remediating to minimize MTTR in case of known issues.
  • It automatically tracks various aspects of the system such as: performance, application logs, and user activity which allow the platform to identify incidents as soon as they occur, and reduces the consequences of disruptions.

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FAQs

The platform can consolidate data from various sources within an IT environment, including logs, metrics, performance data, network traffic, and more.
The platform collects data from multiple sources and processes events or alerts to identify patterns, relationships, and group them together to form significant incidents.
The platform intelligently correlates disparate data streams and pinpoints the root cause of incidents with high accuracy, eliminating the need for human investigation.
The platform can integrate with ITSM platforms like ServiceNow, Microsoft Dynamics, etc. for automatic ticket creation and escalation. It can also send notifications via email, SMS.

UnityOne supports various scripting languages like Python, Shell and Powershell.